Frequently Asked Questions

Everything you need to know about your SZC Hair experience.

What is the quality of SZC Hair extensions?

We specialize in 100% premium Remy human hair. Each bundle is meticulously sourced to ensure cuticles remain intact and aligned, preventing tangling and maintaining a natural shine.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

Can I color or heat-style my hair extensions?

Yes, because our hair is 100% human hair, it can be dyed, curled, or straightened. We recommend using a heat protectant spray and consulting a professional stylist for coloring to maintain the hair's longevity.

What is your return and exchange policy?

We offer a 30-day return policy for products in their original, unopened packaging. Due to hygiene reasons, hair that has been installed, brushed, or removed from the security ties cannot be returned.

How do I choose the right shade for my hair?

We offer a digital color matching service. You can email us a photo of your hair in natural lighting, and our specialists will recommend the perfect SZC Hair shade for a seamless blend.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience more flexible.